FORMER REPRESENTED EMPLOYEES
UnitedHealthcare offers a number of tools and resources to help you manage your and your family's health and healthcare. All of these tools and resources are available at no additional cost to you.
Illness or injury can happen anytime, not just during your doctor's regular office hours. If the situation is life- or limb-threatening, call 911 or go to the nearest emergency room (ER) immediately. But if the situation is less serious, remember that the UnitedHealthcare OptumHealth NurseLine is a toll-free call away — 24 hours a day, seven days a week.
The NurseLine's experienced registered nurses can answer your questions about an illness, injury or medication; help you manage a chronic condition; provide information about a variety of healthcare topics; and more. Both English- and Spanish-speaking registered nurses are available.
To reach the NurseLine, call 1-866-444-3011. You can also participate in an online Live Nurse Chat. Just log in to myuhc.com from any device with an Internet connection.
Not a UnitedHealthcare medical plan member? Check your medical ID card to see if your plan offers a similar telephone or online nurse resource.
This service should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The information provided through this service is for informational purposes only. The nurses cannot diagnose problems or recommend treatment and are not a substitute for your doctor's care. Your health information is kept confidential in accordance with the law. The service is not an insurance program and may be discontinued at any time.
Think of the UnitedHealthcare Health4Me app as your go-to healthcare resource for whenever you are on the go. The Health4Me app makes it easy for you to access your healthcare information, anytime and anywhere, from your Apple® or Android™ mobile device.
Health4Me gives you tools to help you estimate costs, manage claims and find providers. You can:
To download Health4Me, visit the App Store or Google Play Store.
You may be surprised to learn that different doctors, labs and hospitals can charge different rates for the same medical services — even when they are all in network. The myHealthcare Cost Estimator gives you the information you need to make the best decisions for your health and your wallet.
The myHealthcare Cost Estimator can help you:
You can access the myHealthcare Cost Estimator from myuhc.com or the Health4Me app. (To log in to myuhc.com, you will first need to register.)
Once you have accessed the myHealthCare Cost Estimator, just search for the condition (for example, back pain) or treatment (for example, physical therapy) for which you want a cost estimate. The myHealthcare Cost Estimator will show you doctors and locations that offer those services in your area. You can also learn about your treatment options, compare estimated costs, see quality and cost efficiency ratings and map the location of the provider or facility. The cost estimator will even give you a personalized estimate of your out-of-pocket costs, based on your plan's applicable deductible, coinsurance and/or out-of-pocket maximum.
