FORMERLY REPRESENTED RETIREES
Attention UnitedHealthcare Group Medicare Advantage (PPO) Members:
Watch for Your New ID Card
As a reminder, UnitedHealthcare Group Medicare Advantage (PPO) members receive a new ID card every year. You can expect a new ID card for your 2015 benefits to arrive in your mail at home by January 1, 2015. Please note that your new card will show a new group number/policy number.
In most cases, you can receive healthcare services without your ID card. However, having your ID card handy when you receive healthcare services will make it much easier for the provider to confirm your coverage and process your claims.
You can continue to use your current ID card through December 31, 2014.
Need to schedule an appointment but do not yet have your ID card?
Starting in late December, you can print a copy of your 2015 medical ID card from the UnitedHealthcare retiree website. (Please note that this ID card is only temporary; you will receive your new ID card in January.) You will need to sign in or register in order to access the website. Starting in January, your healthcare provider should be able to confirm your coverage directly with UnitedHealthcare.
If you have not received your new ID card by January, contact UnitedHealthcare Customer Care (Member Services) or 1-888-980-8117 (TTY: 711). Representatives are available from 8:00 a.m. to 8:00 p.m., local time, Monday through Friday.
