Contact Information

Resource Type of Information Contact

Nokia Benefits Resource Center

Answers to your health and welfare, 401(k) and pension questions. For example:

Health and welfare

  • Resolve an issue that you have not been able to solve on your own first
  • Notify Nokia if you or your eligible dependent(s) are or will become Medicare-eligible due to a disability
  • Take care of a unique benefits issue

401(k)

  • Get 401(k) information and request transactions

Legacy Alcatel-Lucent pensions

  • Get pension information and request transactions

Legacy Siemens pension

  • Get pension information and request transactions
  • 1-888-232-4111 (TTY 711)
  • 1-212-444-0994
    (if calling from outside of the United States, Puerto Rico or Canada)

Representatives are available from 9:00 a.m. to 5:00 p.m., Eastern Time (ET), Monday through Friday

Centers for Medicare & Medicaid Services (CMS)

Information about Medicare

Your Benefits ResourcesTM (YBR) Website

Information on your health and welfare, 401(k) and legacy Alcatel-Lucent pension benefits. For example:

Health and welfare

  • View your current health and welfare benefits coverage
  • Make enrollment decisions

401(k)

  • View your current 401(k) balance

Legacy Alcatel-Lucent pensions

  • If you are receiving a legacy Alcatel-Lucent pension benefit:
    • View your pension payment confirmations and history
    • View your future pension payments
    • View and print tax forms
    • Change or model your federal and state withholding
    • Change where to receive your pension payment
    • Change your personal information such as your permanent address, phone number and email address
    • Request a new User ID and password or change your existing User ID and password
    • Send questions to a customer service representative
  • If you are eligible for a legacy Alcatel-Lucent pension benefit:
    • View your pension information
    • Project your pension income
    • Start your pension
    • Make beneficiary designations and changes (if applicable)
    • Request a new User ID and password or change your existing User ID and password

General

  • Learn more about your Nokia benefits
  • Review, add or change your dependent or beneficiary information on file (if applicable)
  • Understand how a Life Event may affect your benefits

digital.alight.com/nokia

You can also access the YBR website via the Alight Mobile app. To download the app on your mobile device:

Once you have downloaded the app:

  • Open the app, search for “Nokia,” and tap the name.
  • Enter your YBR User ID and password and tap “Sign in” to log on.

MetLife

Resource Type of Information Contact

MetLife — Dental

  • Understand how your dental coverage works
  • Find network dentists
  • Access claims information

MetLife — Life Insurance

  • Understand how your life insurance coverage works
  • Request conversion
  • Review or update life insurance beneficiary designations

MetLife — Group Universal Life (GUL) Insurance

  • Get answers to questions related to the GUL products
  • Request conversion
  • Review or update life insurance beneficiary designations

MetLife — Long-Term Care Insurance (LTCI)

  • Understand how your LTCI coverage works
  • Note: Plan closed to new entrants

1-800-984-8651

Other Benefits

Resource Type of Information Contact

Added Benefits

For identity theft protection services, auto and home insurance and pet insurance enrollment and questions, and Vision Discount Program questions

Participant Advocacy

For confidential and free assistance resolving medical claims issues

  • 1-888-232-4111 (TTY 711)
  • 1-212-444-0994
    (if calling from outside of the United States, Puerto Rico or Canada)

UnitedHealthcare

Resource Type of Information Contact
UnitedHealthcare Member Services

General information about your coverage and dedicated Customer Care (Member Services)

  • Understand how your UnitedHealthcare medical and prescription drug coverage works
  • Find network physicians, specialists, facilities and retail pharmacies in your community
  • Compare average treatment costs and hospitals in your area for medical procedures you may be considering
  • Manage your healthcare choices and costs through a Plan Comparison Calculator
  • Access claims information
  • Speak with an experienced Customer Care representative who understands your plan and can answer questions quickly
  • Learn about the additional resources and services designed to support your health and wellbeing that are available through your plan

Information specific to the plan’s Medicare Part D prescription drug coverage through the MedicareRx for Groups (PDP)

  • Filling your prescriptions is convenient. There are more than 67,000 national chain, regional and independent local retail pharmacies in the UnitedHealthcare network. Using a UnitedHealthcare network pharmacy can help make sure you are getting the lowest cost available through your plan.
  • To find network pharmacies near you, use our pharmacy search tool at retiree.uhc.com/nokia.
  • You may save on the medications you take regularly. If you prefer the convenience of mail order, you could save time and money by receiving your maintenance medications through OptumRx® Home Delivery. You will get automatic refill reminders and access to licensed pharmacists if you have questions.
  • Review plan restrictions and make sure the drugs you take are covered.

Group Medicare Advantage (PPO) and MedicareRx for Groups (PDP):
retiree.uhc.com/nokia
1-888-980-8117 (TTY 711)

  • During Medicare annual open enrollment (October 15 – December 7): 8:00 a.m. to 8:00 p.m., local time, seven days a week
  • Outside of Medicare annual open enrollment: 8:00 a.m. to 8:00 p.m., local time, Monday through Friday